About Us

About Us


Welcome to Crossroads Refrigeration

Crossroads Refrigeration specializes in the installation, service and maintenance of cold storage facilities and supermarkets.

We have a good working relationship with all the equipment manufacturers allowing us the flexibility to install or service or supply whichever equipment the customer chooses.

Crossroads Refrigeration operates from our own 10,000 square foot building in Burlington.

All our technicians are certified, fully trained and hold all relevant licences and certificates.

We work very hard at being available to both our customers and employees, this has translated to a very low employee turnover. Several of are staff have been with us since inception.

We are a major supplier of services to many of the food retailers across Ontario.

Working with such a diverse customer base has given us the experience to stay current with all the different models and versions of electronic controllers and technologies.

Scott Johnston – Founder

Scott Johnston founded Crossroads Refrigeration in 1988, shortly after serving his apprenticeship. Launching Crossroads Refrigeration as a true start-up company out of the back of his vehicle, Scott quickly made a name for himself in the industry. His willingness to take on complicated projects, legendary work ethic, and commitment to customer service,elevated the company to an elite level, setting the standards for which it operates under today.

Dennis Nixon – Service Manager

Dennis Nixon started at Crossroads Refrigeration in 1988, right out of college. He quickly became one of the brightest technical minds in the industry, making him a natural fit alongside Scott. Dennis manages our entire roster of qualified service technicians and always puts the customer first.

Dave Christie – Construction Manager

Dave Christie joined the Crossroads team in 1996 after a successful career in the heavy mechanical contracting industry. His primary responsibility is managing the installation crews, and ensuring all TSSA applications and other associated details are handled professionally and accurately.

What We Do



Our experience working for large retailers allows us to stay current with the latest technologies as they hit the market. As a result, our technicians are used to working with all different types of refrigeration and control systems.We have an outstanding working relationship with all of the major equipment manufacturers, allowing us to source parts from all over Canada and the United States.


    We offer customized preventative maintenance plans to avoid breakdowns and ensure equipment performance is maximized. Our mobile pressure-washing unit is always ready to blast away the fall leaves from condenser units, or eliminate the spring pollen/airborne debris in the spring. Quarterly maintenance plans are recommended, but we’ll customize any maintenance plan to suit the needs of our clients.

      Construction and Renovation

      Whether it’s a new build, or a renovation project, our construction team is up to the task. Some of the services offered include: estimating and cost management, developing a detailed plan of work, site coordination, supervision of sub-trades, sourcing parts and materials, and safety documentation and compliance with building code regulations.

        Emergency 24/7

        We have a friendly and qualified office staff to receive, dispatch and schedule your needs in priority. You will never have to leave a voicemail. Our techniciansalways arrive in a timely fashion to emergency calls, and will do everything possible to help your store avoid product loss.All of our technicians are fully certified and prepared to handle any refrigeration or HVAC issues they encounter.



        Being environmentally responsible and conforming with government standards is extremely important to us. We provide updated safety information to all of our technicians and our clients about the products used in the field. Below you will find related information about these materials and all of our safety guidelines.




        You can write us on this address


        Our Contact Number

        Tel: (905) 333 – 6411

        Fax: (905) 333 – 3708

        Toll Free: 1-855-333-6411

        Get in Touch

        Apply Here